Common problems on desktop (Windows, Mac, Linux OS)
Error: 'SpeechTexter cannot access your microphone'.
Please give permission to access your microphone.
Click on the "padlock" icon next to URL bar, find "microphone" option and choose "allow".
Error: 'No speech was detected. Please try again'.
If you get this error while you are speaking, make sure your microphone is set as default recording device on your browser [see step 2].
If you’re using a headset, make sure the mute switch on the cord is off.
Error: 'Network error'
The internet connection is poor. Please try again later.
The result won't transfer to the "editor".
The result confidence is not high enough or there is a background noise. An accumulation of long text in the buffer can also make the engine stop responding, please make some pauses in the speech.
The results are wrong.
Please speak loudly and clearly. Background noise from fans, air conditioners, refrigerators, etc. can drop the accuracy significantly. Try to turn them off if you can.
Can I upload an audio file and get the transcription?
No, this feature is not available.
How do I transcribe an audio (video) file on my pc or from the web?
Playback your file in any player and hit the 'Start' button on SpeechTexter website. For better results select "Stereo Mix" as the default recording device on your browser, if you are accessing SpeechTexter and the file from the same device. [see step 2]
I don't see "Stereo mix" option (Windows OS)
"Stereo Mix" might be hidden or it's not supported by your system. To find out, go to 'Control panel' → Hardware and Sound → Sound → 'Recording' tab. In the pane, right-click on a blank area, and make sure both “View Disabled Devices” and “View Disconnected Devices” options are checked. If "Stereo Mix" appears, you can enable it by right clicking on it and choosing 'enable'. If "Stereo Mix" hasn't appeared, it means it's not supported by your system.
How to use the voice commands list?
Voice commands list allows you to insert the punctuation, some text or run some preset functions (#newparagraph, #undo, #redo) using only your voice.
On the first column you enter your voice command. On the second column you enter a punctuation mark or a function.
Available functions:
#newparagraph (insert new paragraph),
#undo (undo last change),
#redo (redo last change)
To use the function above make a pause in your speech until all previous dictated speech appears in your note, then say "insert new paragraph" and wait for the command execution.
Can I prevent my custom voice commands from disappearing after closing the browser?
SpeechTexter by default saves your data inside your browser's cache. If your browsers clears the cache your data will be deleted.
You can export your custom voice commands to your device and then import when you need it by clicking the corresponding buttons above the list.
SpeechTexter is using JSON format to store your voice commands.
You can create a .txt file in JSON format on your device and then import it into SpeechTexter.
An example of JSON format is shown below:
{
"period": ".",
"full stop": ".",
"question mark": "?",
"new paragraph": "#newparagraph"
}
I lost my dictated work after closing the browser.
SpeechTexter doesn't store any text you dictate.
Please use "autosave" option or use the "download" button (recommended).
"Autosave" option will try to store your work inside your browser's cache.
It will stay there until you switch the "text autosave" option off, clear the cache manually or if your browsers clears the cache on exit.
Common problems on android app
I get a message: 'Speech recognition is not available'.
'Google app' from Play store is required for SpeechTexter to work. download
Can I use SpeechTexter for android offline?
Yes, you can, but accuracy will be lower.
List of available languages packs for offline use (must be downloaded first): Chinese, Dutch, English, French, German, Indonesian, Italian, Japanese, Korean, Portuguese, Russian, Spanish.
To download a language pack open "Google" app. Tap: "More" → "Settings" → "Voice" → "Offline speech recognition" → "All" and then select the language you would like to download.
Common problems on mobile web app
Error: 'SpeechTexter cannot access your microphone'.
Please give permission to access your microphone.
Tap on the "padlock" icon next to URL bar, find "microphone" option and choose "allow".
Step 4. Click the "Start button". For the first time Chrome browser will request your permission to access the microphone. Choose "allow".
